You have your share of risk. You took mortgage, bet your future and your family’s future on this business, take loan to buy food and serve. That is enough. You do not have to offset their risk. When GrubHub and such startups decide to run a business they have their share of risks. The primary risk is customer acquisition and retention. It is their risk and theirs alone. You amply compensate them in the form of commission on sales generated. It is up to them to make a net profit from that by doing whatever it takes to acquire and retain their end customers. You do not have to carry that risk for them. And you should get paid right away and not let them keep the cash for 30 days.
But all that advertising and email marketing are about their site, apps and service to acquire and retain email addresses of end consumers. Not to advertise your business. It is their cost of doing business. Their risk. Their costs are just that, theirs. Not yours. You pay for the value you get from the incremental sales. You are done. Demand to get paid when you sell food. So by all means give a real hard look at these services. For your restaurant these services most likely help generate profitable sales if the commission is just 15-17% and you do not have to pay anything else. They do create value but don’t let them pass on their risks to you.
*Do not give customers any deals when they order from Grubhub
*Do not use any of the marketing material they send. They just wanted to promote their brand, not your
*Do not put their ordering link on your website! I know it is cheap, but for god sake it is YOUR brand you are trying to build and now you are handing them your customer information
*You can be smart getting repeat customers to order directly from your websites is possible if we make the effort. If you don’t do this, margins will continue to get squeezed and our businesses will suffer.
Best investment I ever made to get online ordering my sales growing every day Thanks to Sa.
Sa done an amazing job, easy to use, highly functional and living up to it promises.
Best online service! Finally, no more hassle paying so much money to foodler, grubhub and eat24.
It's a efficiently run, well organized and easy to use website, i was skeptical at first but Sa is the most honest guy you will ever meet.
Great job it's been 2 year now and we couldn't be happier, we love our website. Will never switch to anyone as long as Sa is around.
I had Sa for over two years. He is a great guy and very dependable. Any issues or things I didn’t understand he will go personally and explain and show me.
These guys know what they are doing, I used to work with mypizza and other sites and I was paying 4 times as much for half the functionality! Highly recommend Sa and his team, they helped my business tremendously.
carte24.com has what every small business owner needs to compete with the big chains, A high quality online ordering website with reasonable cost. They are continuously evolving based on my recommendations to provide an even better product for my business.
Sa was willing to help in every way, developing a professional and beautiful website which showcases our restaurant very well. Sa's had the ability to develop creative solutions to the functionality and user experience of our site. I was impressed all around with his skills, customer service and attention to detail every step of the way.
Sa is a pleasure to work with he handled my online ordering and web design for all four of my restaurants personally. He guided me through every step of the process. He answered calls and e mails at all hours was never hard to reach. Often going beyond the original job scope to help me run by business more efficiently.
carte24 have been an intricate part of our business model when it comes to online ordering. The website that was designed for us is one that represents an innovative fun way to order food. Customers are thrilled with the simple but yet elegant way to online ordering and that has shown as we continue to get more and more online orders by the day.
carte24 team created my business website. Since then customers simply can order food, pay for it, pick it up or have it delivered. The orders from the site are perfectly clear and easy to execute. Our online presence has increased daily sales. Sa came to the restaurant and taught me how to manage the text him and he answers me immediately - 7 days a week 24/7. I highly recommend his services. I have access to the backdoor information which I never understood with my previous web sites. Sa is always there to answer my questions perfectly.
Al Capone, Boston, MA
They offered a delightful service! The work was very thorough and done in a very timely manner. We will, without a doubt, be a returning customer. Thank you for your service!
We have been working with Sa, Carte24 since May, 2015 back than we also had Grubhub, Foodler and Delivery.com online ordering web sites. When we started first in may our monthly sales was about $300 month. We slowly start building our online customer base with Carte24 help. Carte24 send us window decals to print, coupons to advertise and social marketing help. Today our monthly online sales are $5000 and more. We stop working with Foodler and Delivery.com. Carte24 increased our sales and reduced our cost by allowing us to get rid of online ordering web sites. They also constantly work on improving the online ordering experience for my customers and adds new futures for my internal use.
I would recommend Carte24 to any pizza shop owner.
We got more in first month than one whole year with other big guys